I received someone else's fax

FaxBurner lets our free account members reserve a fax number for 24 hours.  After 24 hours, the number is put back into our pool of available fax numbers for reservation.

Because of this, our members occasionally receive faxes that were not intended for them. Unfortunately there is no way for us to prevent this. 

However, we can certainly help you get a different fax number. Though we cannot guarantee that a different number will prevent misdirected faxes, if you are receiving a significant number of such faxes, changing your fax number is definitely an option.

If you would like to switch fax numbers, please contact support (support@faxburner.com) and we will release your current number and reserve a new number for you.

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